Gyde : Lifetime Deal

Gyde allows you to create in-app knowledge bases that assist users in solving problems and acquiring knowledge about using features—without the need for coding!

You will have the capability to organize help articles into categories, simplifying the process for users to locate desired information.

Furthermore, you have the option to incorporate Zapier and Pabbly Connect for initiating workflows based on new feedback received for help articles.

Initiating the process is effortless—simply copy and paste the JavaScript snippet to establish a connection between Gyde and your application.

With Gyde, you have the ability to import help articles from platforms such as Intercom, Zendesk, Freshdesk, and Confluence, eliminating the need to begin from the beginning.

Moreover, if you wish to compose a completely new article, you have access to a user-friendly editor reminiscent of Medium.

Incorporating hyperlinks, bullet points, social media RSS feeds, and video-based tutorials into your support documentation is a simple task.

Additionally, you can create contextual content that is specifically displayed when users are on a particular page or possess specific roles.

If you have a global audience, Gyde offers automatic translation of your help articles into any supported language.

Regardless of whether your users speak Spanish, Dutch, or Polish, they will have the ability to access appropriate support in their native language.

This feature helps reduce the number of support tickets and enables users to feel more confident while using your product.

The greatest advantage of Gyde is that it provides you with access to analytics concerning user behavior, including their most-viewed articles, utilized features, and areas where they encounter difficulties.

This capability allows you to anticipate their precise needs and offer immediate solutions right from the onboarding stage.

Moreover, Gyde keeps track of monthly active users, which can be compared to your other tracking tools.