Gyde : Lifetime Deal

Lifetime Deals

Construct multilingual, in-app knowledge bases aimed at enhancing user retention and decreasing the number of support tickets.

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Gyde Lifetime Deal is a platform that enables the creation of multilingual, in-app knowledge bases with the purpose of educating users, enhancing retention, and reducing support tickets.

TL;DR

To minimize confusion and customer attrition, effortlessly translate your knowledge base into more than twelve languages.

Create integrated in-app knowledge bases featuring multimedia content, empowering users to resolve issues without the need to submit tickets.

Gyde Lifetime Deal is a platform designed for constructing a multilingual, in-app knowledge base, aimed at educating users, enhancing retention, and decreasing the number of support tickets.

Provide users with seamless access to a fully integrated help center within your app.

Gyde allows you to create in-app knowledge bases that assist users in solving problems and acquiring knowledge about using features—without the need for coding!

You will have the capability to organize help articles into categories, simplifying the process for users to locate desired information.

Furthermore, you have the option to incorporate Zapier and Pabbly Connect for initiating workflows based on new feedback received for help articles.

Initiating the process is effortless—simply copy and paste the JavaScript snippet to establish a connection between Gyde and your application.

Generate content that is exclusively visible to users on specific pages or with specific roles.

With Gyde, you have the ability to import help articles from platforms such as Intercom, Zendesk, Freshdesk, and Confluence, eliminating the need to begin from the beginning.

Moreover, if you wish to compose a completely new article, you have access to a user-friendly editor reminiscent of Medium.

Incorporating hyperlinks, bullet points, social media RSS feeds, and video-based tutorials into your support documentation is a simple task.

Additionally, you can create contextual content that is specifically displayed when users are on a particular page or possess specific roles.

Effortlessly translate your help content into any supported language automatically.

If you have a global audience, Gyde offers automatic translation of your help articles into any supported language.

Regardless of whether your users speak Spanish, Dutch, or Polish, they will have the ability to access appropriate support in their native language.

This feature helps reduce the number of support tickets and enables users to feel more confident while using your product.

Track and analyze users’ interactions with your help articles over time.

The greatest advantage of Gyde is that it provides you with access to analytics concerning user behavior, including their most-viewed articles, utilized features, and areas where they encounter difficulties.

This capability allows you to anticipate their precise needs and offer immediate solutions right from the onboarding stage.

Moreover, Gyde keeps track of monthly active users, which can be compared to your other tracking tools.

When you find yourself caught up in manually addressing each support issue, it becomes challenging to effectively assist users in understanding your product. (Cue the “Your call is important to us. I promise.” response.)

To overcome this obstacle, Gyde enables you to construct an in-app knowledge base filled with pertinent help articles that can be automatically translated into numerous languages.

By doing so, you can keep users engaged and retained within your application.

Get lifetime access to Gyde today!

The following features are included in all plans:

Quick integration of help articles using JavaScript.
WYSIWYG editor for creating help articles.
Ability to add images, videos, files, and lists to help articles.
Option to include search tags for quick searching of help articles.
Displaying help articles organized by categories.
Draft and publish modes for help articles.
Customization of name and color to match your application.
Standard analytics for monitoring usage.
Customizable widget.
Availability of 30+ languages, including all future languages.